Frequently Asked Questions
How do I create an electronic invoice in Ariba?
Please download the Ariba Invoicing Guide for more information.
I cannot use Ariba for online invoicing – how do I submit a paper/pdf invoice?
If you cannot submit an electronic invoice via Ariba, please send it to the Smith+Nephew contact stated on the PO as Requester, or directly via the Accounts Payable contact form.
Note: The PO number must be referenced in the form and on the invoice.
Frequently Asked Questions
I have issues with an Ariba online invoice
If you need further assistance in submitting the invoice via Ariba you can contact us via our contact form.
If you have a tax or finance-related query regarding your invoice, please use the contact us form.
If you failed to submit your invoice via Ariba or you cannot use online invoicing, please use the contact us form to send your invoice copy, (Note: PO number must be referenced in the email and on the invoice)
If you have a tax or finance-related query regarding your invoice, please use the contact us form.
If you failed to submit your invoice via Ariba or you cannot use online invoicing, please use the contact us form to send your invoice copy, (Note: PO number must be referenced in the email and on the invoice)
My company details changed - how do I communicate this to Smith+Nephew?
Why was my invoice was rejected?
There may be different reasons why your invoice was rejected by Smith+Nephew – please check the rejection comments visible in Ariba and in the invoice rejection notification. If you have doubts, you can contact us using the contact us form.